Nadine Rajkumar

Nadine Rajkumar is a highly experienced Senior Service Delivery Manager at Rail Delivery Group, overseeing Critical Rail Services and ensuring compliance with contracted specifications while managing supplier relationships and leading an Operations Team since May 2015. Prior to this role, Nadine served as a Service Delivery Manager at Northdoor plc, where responsibilities included managing retail and distribution services, guiding continuous service improvement under ITIL principles, and achieving high service performance for multiple SME clients. Earlier positions spanned across various companies including Adecco UK, Defra, British American Tobacco, BP, and Republic Bank Limited, showcasing a solid foundation in IT support and service delivery management. Nadine holds a BSc (Hon) in Computing and Internet Systems from The University of Huddersfield.