Nicola Rienaecker

Nicola Rienaecker has a diverse work experience spanning various roles in the customer success and sales fields. Nicola started their career in 2007 as a Professional Ski Coach at Treble Cone Race Academy. From 2009 to 2011, they worked as a Team Lead at Snowmass Club. In 2012, they joined Sanitätshaus Langmeier as a Sales Manager & Customer Consultant and remained in this role until 2016. Nicola then moved to Sanitätshaus Skoliomed, where they served as a Sales Manager, Process Manager & Customer Consultant until 2019. From 2019 to 2022, they worked at Enovis D-A-CH as a Sales Representative, Customer Success Manager & Coach. In 2023, they held the position of Customer Success Manager at Myagi and later joined Rallyware as a Customer Success Manager EMEA. Throughout their career, they demonstrated skills in customer-oriented sales management, ski coaching, event management, and PR management.

Nicola Rienaecker holds a degree in Sportwissenschaften from the Technical University of Munich, where they obtained a Diplom-Sportwissenschaftlerin qualification. Nicola also attended Finsterwalder Gymnasium in Rosenheim, although no specific degree or field of study information is available for this institution. In addition to their formal education, Nicola has obtained several certifications, including the Certified Customer Success Manager (CCSM) Level 2 and Level 1 from SuccessHACKER. Nicola has also completed various training courses on topics such as Excel Essential Training and Customer Success Management Fundamentals through LinkedIn. These certifications and courses suggest that Nicola has developed a strong background in customer success management and is focused on acquiring the necessary skills and knowledge in their field.