Trae K.

Trae K. is a skilled Tier III Technical Support Analyst at RamQuest, Inc., with a strong background in managing security settings and troubleshooting in Microsoft Azure Portal and Microsoft Office 365 Admin and Exchange. Trae has been involved in freelance web development since March 2015, assisting start-ups and small businesses with website creation, network topology, and domain management. Previous experience includes providing remote support as a Personal Technology Expert at Support.com for Cox Communications, and serving as a Desktop Support Specialist at Arraya Solutions, focusing on customer satisfaction and issue resolution. Trae is currently pursuing a Bachelor's degree in Information Technology at Bellevue University, building on an Associate's degree in Computer Science from Bucks County Community College.