Ahmed Tahoun currently serves as the Contact Center Manager at Raneen, where responsibilities include hiring, training, and leading call center representatives while providing support to customers. Prior to this role, Ahmed held the position of Quality Assurance & Training Manager at Amen Egypt, focusing on the establishment and maintenance of a formal Quality Management Plan. Ahmed has extensive experience in training and quality supervision from malomatia and previously worked as a Senior Contact Center Specialist at Majorel. Educational qualifications include a degree in Accounting and Finance from Cairo University.
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