Sofía Ricci Pérez

Sofía Ricci Pérez is an accomplished project manager with extensive experience in managing teams and improving service quality across various industries. Currently serving as a Project Manager at Rankmi since March 2022, Sofía leads the recruitment and payment management project for the Censo 2024, overseeing over 30,000 collaborators simultaneously. Sofía has previously held key positions such as Continuous Improvement Manager at Rankmi, Key Account Manager Success at Shipit, and consultant at Bagua Experiencia Cliente, where responsibilities included account management, service redesign, and digital channel implementation. Sofía's educational background includes degrees from Universidad de los Andes and The University of Virginia's College at Wise, complemented by practical experience in various operational roles.