Andy Kim

Andy Kim has a diverse work experience in the field of customer success and account management. Andy is currently working at Rapid7 as a Strategic Customer Success Manager since August 2022. Prior to that, they worked at Dynatrace as a Customer Success Manager from October 2020 to July 2022. Before joining Dynatrace, they had a long tenure at Qualys, where they held multiple roles including Technical Account Manager - Pre Sales from July 2020 to October 2020, Technical Account Manager - Post Sales from November 2018 to July 2020, and Sales Development Representative - Team Lead from November 2017 to October 2018. At Qualys, Andy played a key role in onboarding clients, assisting with SaaS-based security solutions deployment, and driving pipeline generation within SMB accounts.

Andy Kim obtained their Bachelor of Science degree in International Business from San Francisco State University from 2015 to 2017. Prior to that, they attended De Anza College from 2012 to 2015, where they studied Business Administration. In addition to their formal education, Andy has also obtained several certifications, including Qualys Certified Specialist - AssetView and Threat Protection in October 2019, Qualys Certified Specialist - Web Application Scanning in January 2019, and Qualys Ceritifed Specialist - Vulnerability Management in April 2018.