Annissa Peterson

Annissa Peterson has a diverse work experience spanning multiple industries. Annissa is currently working as a Manager, Customer Advisors at Rapid7 since February 2022. Prior to this role, they served as a Senior Customer Success Manager at the same company from October 2020 to February 2022. Before joining Rapid7, they worked as a Customer Success Manager at Rapid7 from May 2019 to October 2020.

Earlier in their career, Annissa held the position of Customer Success Manager - Escalations and Operations at Forcepoint LLC from January 2017 to March 2019. In this role, they handled global customer escalations, developed relationships with high-risk customers, and ensured product launch readiness.

Annissa also worked as a Runner Retention Manager at Favor from October 2015 to December 2016, where they managed the Runner Success team and coordinated with the People Operations Department.

In their previous roles, Annissa served as a Workforce Manager at SpareFoot from May 2014 to October 2015, responsible for workforce management metrics and integration with offshore partners. Annissa was also a Regional Account Manager at Design Design, Inc from May 2012 to May 2013, managing local wholesale accounts and maintaining sales spreadsheets.

Starting their career in retail, Annissa worked as the President/Owner of Vida Feliz DBA Prima Dora from January 2007 to May 2012. Annissa managed day-to-day operations, created and maintained inventory spreadsheets, and entered inventory items into the point-of-sale database. Annissa also worked as a Store Manager at Sunshine & Wild Oats DBA Prima Dora from May 2002 to December 2006, excelling in sales goals management, employee supervision, and inventory management.

Annissa's work experience demonstrates a strong background in customer success management, operations, workforce management, and retail management.

Annissa Peterson attended Concordia University Texas from 1998 to 2002. No specific degree or field of study information was provided.