Nathan Palanov

Manager, Customer Success - Latam And US Enterprise at Rapid7

Nathan Palanov has a diverse work experience. Nathan began their career as a Sales Intern at Xerox in March 2012. Nathan then moved on to the University of Southern California, where they worked as an Annual Fund Student Supervisor from February 2011 to May 2012.

Nathan joined Rapid7 in May 2012 as a Business Development Representative, covering territories in San Diego, New Mexico, and Arizona. Nathan later became an Account Executive, taking over the Hawaii territory in February 2014. Throughout their sales career at Rapid7, Nathan achieved remarkable success, including being the top biller on the Southwest team in 2013, achieving significant revenue and deal growth from 2012, and reaching 130% of their quota in 2014. Nathan also became the all-time top billing representative in the Southwest Geo Territory in 2015. In addition, Nathan played a crucial role in training and coaching new team members.

After their sales roles at Rapid7, Nathan transitioned to a Solutions Marketing Manager position in the Vulnerability Management team in February 2016. Nathan then took on the role of Customer Success Manager in April 2018, where they helped Rapid7 customers maximize the value of their solutions. Nathan exceeded quotas in 2018 and 2019 and led team initiatives such as competitive training and a mock call program for new hires. Nathan was recognized with the Presidents Club award in 2019.

In July 2021, Nathan became a Senior Customer Success Manager, and in April 2022, they were promoted to Team Lead, Senior Customer Success. Currently, Nathan holds the position of Manager, Customer Success - LATAM and US Enterprise.

Overall, Nathan Palanov has had a successful career marked by consistent top performance, leadership roles, and a diverse range of experiences in sales, marketing, and customer success.

Nathan Palanov's education history begins with their attendance at Cottesmore from 2001 to 2003. Nathan then moved on to Sevenoaks and continued their education there from 2001 to 2008. During this time, they did not obtain a degree or focus on a specific field of study. Nathan Palanov then attended the University of Southern California from 2008 to 2012, where they earned a Bachelor of Science (B.S.) degree in Marketing. In addition to their formal education, they obtained two certifications: InsightAppSec Certified Specialist from Rapid7 in October 2018 and InsightIDR Certified Specialist from Rapid7 in August 2018.

Links


Timeline

  • Manager, Customer Success - Latam And US Enterprise

    April, 2022 - present

  • Team Lead Senior Customer Success

    July, 2021

  • Senior Customer Success Manager

    January, 2020

  • Customer Success Manager

    April, 2018

  • Solutions Marketing Manager Vulnerability Management

    February, 2016

  • Sales Team Lead Southwest

    October, 2014

  • Account Executive San Diego Arizona And Hawaii

    January, 2013

  • Business Development Representative

    May, 2012