Jenna Feldman

Jenna Feldman, CCAP I, is a seasoned professional in customer advocacy and marketing, currently serving as the Customer Advocacy Marketing Manager at AlphaSense since August 2023. Prior experience includes significant roles at Genesys, where Jenna held positions as Manager of Voice of the Customer and Manager of Customer Advocacy Program, achieving notable recognition with the 2023 Global Enterprise Program of the Year award. During Jenna's tenure at Genesys, contributions included driving engagement metrics for a customer loyalty program, coordinating cross-functional teams, and influencing product updates through customer feedback integration. Jenna's earlier experiences encompass roles at AIPAC, Occidental College, and the United Nations, showcasing a commitment to advocacy and research in various capacities. Jenna holds a Bachelor's Degree in International Relations and Spanish from Occidental College.