Robert Cortez

Customer Success Manager - North America at Rapid7

Robert Cortez has a diverse work experience spanning various customer service and account management roles. Robert is currently working as a Customer Success Manager for Rapid7 since May 2021. Prior to this, they worked at Trend Micro as a Customer Service Manager, where they also served as a Team Lead. Robert joined Trend Micro in June 2017 and worked there until June 2021. Before joining Trend Micro, Robert worked as a Customer Account Manager at Zodiac Aerospace from July 2013 to January 2017. Robert also has experience as a Key Account Manager at Copart from June 2012 to July 2013. Before entering the corporate sector, they worked as a Customer Service Representative at CSC from September 2009 to August 2012. Additionally, Robert has worked as a Computer Technician at Irving ISD from September 2008 to June 2009.

From 2010 to 2012, Robert Cortez attended the Aviation Institute of Maintenance, where they completed a Technical Diploma in Aviation Maintenance Technical Engineering.

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Timeline

  • Customer Success Manager - North America

    May, 2021 - present