Katie Dahill

Katie Dahill has a diverse work experience spanning multiple industries. Their most recent position was as a Member Success Manager - Customer Experience at RapidRatings starting in April 2023. Prior to that, they worked at Dockwa from 2018 to 2022, where they held roles as a Customer Experience Manager and a Customer Support Specialist: Voice of the Boater. During their time at Dockwa, Katie established and built new processes to measure customer data, analyzed trends, and recommended solutions to improve product usage. Katie also took on a leadership role and improved team communication processes, decreasing First Response Time. Katie's previous experience includes roles as a Digital Marketing Project Manager at PAREXEL, a Regional Marketing Project Manager at DENTSPLY Implants, and a Snr. Sales Support Coordinator at EMD Millipore. Katie also worked at EF Education First, where they held positions as an Operations Specialist and a Sales Development Specialist. Throughout their career, Katie has shown a strong ability to analyze data, improve processes, and communicate effectively with customers and teams.

Katie Dahill attended Mount Holyoke College, where they pursued a Bachelor of Arts degree in Studio Art and English. The specific duration of their enrollment at this institution is not mentioned. Additionally, they also studied at Syracuse University in Florence, but details regarding their degree or field of study are not provided.