Jessie Thomas II

Jessie Thomas II is a skilled Cloud Support Tech with extensive experience in desktop support and technical assistance. Currently employed at RapidScale since January 2022, Jessie's professional background includes positions at Summit Design and Engineering Services as a Desktop Support Technician and at Apex Systems as a Desktop Support Specialist. Prior experience as a Technical Support Analyst at Adecco involved networking and troubleshooting various technical issues, while work at Insight Global focused on providing desktop support for over 1200 employees, including managing printers, configuring devices, and repairing applications. Jessie holds a Master’s Degree in American History from North Carolina Central University and a Bachelor’s Degree in International Business from Shaw University.