Federica Maddaluno

Federica Maddaluno is currently working as an Operations Manager at Rapport Guest Services, previously holding roles such as Client Services Manager at Radisson Blu Edwardian, and Cluster Reception Manager at Marriott International. With a strong background in guest services and a focus on exceeding guest expectations, Federica has experience in various hospitality roles, including Guest Relations Manager at PPHE Hotel Group. Additionally, Federica has a background in copywriting and advertising, having worked as a Copywriter consultant at In Adv at Italia Brand Group. Federica holds a Master's Degree in Copywriting from the Academy of Communication, Milan, and a Bachelor's Degree in Marketing and Communication from Suor Orsola Benincasa University of Study.