Tijana Dulic is a seasoned professional with extensive experience in customer service and management across various sectors, including hospitality, technology, and event coordination. Currently serving as the UK Microsoft Innovation Hub Business Coordinator at Compass Group UK & Ireland since November 2021, Tijana previously held roles such as Guest Experience Supervisor at Meliá Hotels International and Customer Care Supervisor at Iconex. Tijana excels in training teams, enhancing guest experiences, and managing operations, demonstrating a strong aptitude for maintaining high standards of customer satisfaction and efficient service delivery. Educational background includes a Bachelor’s degree in Italian language and literature from the University of Belgrade.