Kalan Couch is a Customer Experience Associate at Scotiabank, starting in January 2024, known for building strong customer relationships and delivering excellent service. Kalan effectively uncovers and addresses customer needs while simplifying complex concepts. Additionally, Kalan serves as an Operations Intern in the Analyst Candidate Program at the Rational Capital Investment Fund, a position held since October 2022. Kalan is pursuing an Honours Bachelor of Science in Economics at the University of Toronto - University of Trinity College, with an expected graduation date in May 2026.

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