Pradheep P.

Pradheep P. is a seasoned professional with extensive experience in business operations and management. Currently serving as a Partner and Head of Business Operations at Razorhorse Capital and as Head of Operations for PowerUP Scholarship Fund, Inc., Pradheep has a proven track record in customer support operations, process design, and integration management from previous roles at Aurea Software and Deloitte. Notable achievements include leading customer support transformations that improved self-service capabilities, significantly reducing ticket volumes and resolution times, and enhancing operational efficiency through process automation. Pradheep holds an MBA from the Indian Institute of Management Bangalore and has furthered education with an exchange program at Stockholm School of Economics.