Shauna Johnson

Shauna Johnson possesses extensive experience in customer service and product management across multiple industries. Currently serving as a Product Specialist at RBC Bearings since February 2016, Shauna collaborates with engineering, operations, and sales teams to drive product growth and cultivate customer relationships. Prior roles include Lead Processor/Customer Service Representative at Super Duper Publications, where order accuracy and shipment preparation were key responsibilities, as well as Lead Customer Service Representative at Verizon Wireless, managing customer inquiries and technical assistance in a high-volume call center. Additionally, Shauna held the position of Branch Training Manager at America's Cash Express, overseeing branch operations and customer interactions. Educational qualifications include a Bachelor of Applied Science in Business from Limestone University, expected in June 2024, and an Associate of Science in Human Services from Greenville Technical College.