Bill Wilson currently serves as the Director of Application Development (Salesforce) at RBC Wealth Management, where leadership of a team focused on delivering an integrated Salesforce Financial Service Cloud experience is a primary responsibility. Prior experience includes roles at Optum as a Senior Application Manager, where Bill managed a team to create and maintain a CRM and fulfillment platform, and at Blue Cross and Blue Shield of Minnesota as IT Manager overseeing teams within various business portfolios. Bill's background also includes significant positions in business analysis and management across several companies, along with a BA in Sociology with a focus on Criminology from the University of Minnesota.
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