Sophie Lyons

Head of Customer Experience at READY Education

Sophie Lyons is the head of customer experience at READY Education. Sophie has previous experience working in banking and as a business development coordinator. Sophie has also worked as an office coordinator and program coordinator for Synergiste, which helps increase the chances of commercial success of innovative ideas.

Sophie Lyons began their educational career by obtaining a Bachelor of Business Administration (B.B.A.) in Management from Université de Moncton. Sophie then went on to get a certification from HubSpot in HubSpot Sales Software.

Sophie Lyons reports to Gary Fortier, CEO. Some individuals on their team include Ed Van Dijk - Project & Implementation Manager, Maxime Renault - CX Manager, and Erik Dierdorp - Service Manager. They are on a team with Matt Sysak - CFO, Tracy Dabbs - Head of Global Marketing, and Talia Bahri - Senior Director of Customer Success.

Timeline

  • Head of Customer Experience

    Current role

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