Dorky Cruz

Dorky Cruz is an experienced manager and customer service professional with a strong background in the hospitality and retail industries. Currently serving as Manager of Sales and Customer Service at Macy's since August 2022, Dorky has previously held roles including Service Manager at Buffalo Wild Wings, Medical Receptionist at ConvenientMD Urgent Care, and various waitress positions at Texas Roadhouse, Tuscan Brands, TGI Fridays, and Denny's. Notable achievements include leading high-performing service teams, delivering exceptional guest experiences, and enhancing operational efficiency during an internship at Lawrence Prospera. Dorky holds a Bachelor of Science in Business Administration with a focus on Management from UNH Peter T. Paul College of Business and Economics.