Ali Shah M.

Technical Team Lead at Redback Technology

Ali Shah M. has a diverse work experience that spans several industries. Ali Shah started their career as a Procurement Intern at Aga Khan University Hospital in 2016, where they worked on preparing a pre-qualified supplier list for the construction of Phlebotomy labs. In 2018, Ali took on the role of a Research Assistant at Social Marketing @ Griffith, where they conducted research on dog owners and their behaviors as well as residents' thoughts about koalas.

Later in 2018, Ali joined Griffith University as a Community Engagement Officer, providing campus tours to international education agents and assisting with various marketing campaigns. In the same year, they also worked as a Supply Chain Intern at Cascade Australia, updating the supplier catalogue and maintaining inventory levels.

From 2018 to 2020, Ali worked at Target Solar as a Supply Chain & Technical Coordinator. In this role, they managed and coordinated installations of residential and commercial solar power systems, introduced new subcontractors, and maintained key relationships with suppliers and subcontractors.

Most recently, Ali joined Redback Technologies in 2020. Ali Shah started as a Technical Specialist, providing help and guidance to customers on technical issues with solar power systems. Ali Shah then transitioned into the role of Lead Technical Specialist, where they lead a team and provides training, handles escalated inquiries, and investigates warranty cases with cross-functional teams.

Overall, Ali Shah M. has gained extensive experience in technical support, supply chain management, and community engagement throughout their career.

Ali Shah M. has a Double Degree in Marketing & Supply Chain Management from Griffith University. They have additional certifications including "New Leader" from the Australian Institute of Management obtained in February 2023, "Data Analysis in Spreadsheets" and "Intermediate Python" from DataCamp obtained in October 2022 and February 2022 respectively, "Verified International Academic Qualifications" from World Education Services obtained in March 2021, "Six Sigma: Green Belt" from LinkedIn obtained in January 2021, and "3 Day Startup" and "Griffith Award for Academic Excellence" both obtained from Griffith University in July 2019 and January 2019 respectively. They also have certifications from Google, specifically in "Google Analytics for Beginners" and "The Online Marketing Fundamentals", although the specific dates of obtaining these certifications are unknown.

Links

Timeline

  • Technical Team Lead

    January, 2022 - present

  • Technical Specialist

    March, 2020

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