Hemanth Kumar Raghupatruni

Hemanth Kumar Raghupatruni has work experience in multiple companies and roles. Hemanth Kumar started their career at Tech Mahindra Business Process Services in 2017 as a Senior Technical Support Associate. In this role, they assisted US customers in resolving technical issues related to services provided by Verizon, including LAN, WAN, network connections, home phone set up, TV connection issues, and software installations.

In 2021, they joined Incedo Inc. as a Senior Technical Support Engineer, where they provided technical support until November 2022.

Currently, Hemanth is working at Redcentric since March 2022. Hemanth Kumar initially started as a Service Desk Analyst and later transitioned into the role of a Service Desk Engineer. As a Service Desk Engineer, they are responsible for managing services, infrastructure, and applications. Their main tasks involve first-level support, handling incidents, and service requests through calls and emails, following the incident management and request fulfillment processes.

From 2014 to 2017, Hemanth Kumar Raghupatruni pursued a Bachelor's degree in computer science and electronics at Aditya degree College.