Gemma Jackson

Product Lead at RedEye Apps

Gemma Jackson has a diverse work experience spanning several industries. Gemma is currently working at RedEye as a Product Lead, where they have been since February 2023. Prior to this role, Gemma worked as a Product Designer and Customer Success Manager at RedEye from August 2021 to February 2023 and January 2021 to August 2021, respectively. Before joining RedEye, Gemma held positions in the food services industry, working as a Key Account Manager at Superior Food Services from June 2019 to January 2021 and as a Key Accounts Coordinator from June 2017 to June 2019. Gemma also has experience in customer service management, having worked as a Customer Service Manager at Cleveland Outdoor Power Equipment from September 2016 to July 2017. Gemma began their career in customer service, working as a Customer Service Officer at Hardings Hardware from September 2014 to September 2015. Gemma also gained experience as a Tour Guide at Paronella Park from December 2013 to February 2014.

Gemma Jackson holds a degree in Bachelor of Information Technology with a focus on Information Systems from QUT (Queensland University of Technology). Additionally, they gained skills in Graphic Design from CATC Design School, where they obtained a diploma in Graphic Design in October 2016. Gemma also completed high school at Good Counsel College in Innisfail, earning their Year 12 Certificate. In terms of additional certifications, they obtained a Certificate III in Business from Sarina Russo Institute in July 2015.

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Timeline

  • Product Lead

    February, 2023 - present

  • Product Designer

    August, 2021

  • Customer Success Manager

    January, 2021

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