Gil Terrence Libang has worked in various technical roles throughout their career. Gil Terrence started in 2018 as an Information Technology Desktop Support at TeleTech Philippines. In this role, they provided desktop support to end-users.
After that, Gil joined QBE Insurance in 2018 as a Global IT Service Desk Analyst. Gil Terrence was responsible for problem and Level 1 incident management, as well as providing excellent customer service. Additionally, they gained experience in infrastructure engineering, including administration of Windows-based applications, troubleshooting application issues, and providing break/fix desktop support.
Most recently, Gil joined Reekoh in 2022 as a Technical Support Engineer. Gil Terrence'sresponsibilities include providing technical support to customers and teams, adhering to support plans and processes, and providing guidance and assistance with fixing application problems.
Overall, Gil Terrence Libang has had a diverse range of technical roles, showcasing their expertise in customer support, incident management, infrastructure engineering, and technical troubleshooting.
Gil Terrence Libang received their Bachelor's degree in Information Technology from Batangas State University. Gil Terrence pursued this degree from 2014 to 2018.
December, 2022 - present