SM

Sophia MacKinnon

Account Management / Customer Success Associate at Refundid

Sophia MacKinnon is currently working as an Account Management/Customer Success Associate at Refundid, where Sophia specializes in providing support at the interface between customers and the product. Prior to this, Sophia held the position of Retail Key Holder and Visual Merchandiser at Brandy Melville, where Sophia was responsible for directing team members and overseeing store operations. Sophia previously worked as a Customer Service Representative at VIPeople. Sophia is currently pursuing a Bachelor of Communication in Strategic Communication & PR at the University of Technology Sydney, after completing their secondary education at St Vincent's College.

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Timeline

  • Account Management / Customer Success Associate

    November, 2022 - present