Joe Zak is an experienced operations supervisor currently working at REI since May 2023, where responsibilities include overseeing employee training and development, monitoring operational statistics, and managing departmental budgets. Prior to this role, Joe held various positions at Amazon, progressing from Warehouse Associate to Area Manager, focusing on team leadership and process improvement initiatives. Joe's diverse work history also includes roles as a marketing intern, sales associate, musician, and assistant publicist, showcasing a strong foundation in operations, management, and customer service. Joe Zak holds a Bachelor's degree in Music Business from Belmont University and previously studied Business Administration at Pacific Lutheran University.