Shannon Hanley possesses extensive experience in the outdoor retail industry, having held various managerial positions since April 2014 at REI, including Project Manager, Store Manager, Senior Sales Manager, and Retail Sales Manager. Prior to REI, Shannon served as Store Manager and Assistant Manager at Eastern Mountain Sports from August 2007 to April 2014, while also being promoted to Floor Supervisor and starting as a Retail Guide. Earlier experience includes working as a Customer Service Specialist at the Appalachian Mountain Club from February 2005 to April 2007. Shannon is also a member of Camber Outdoors since April 2016. Educational background includes a high school diploma from Nantucket High School, graduating in 2004.