Monique Brûlotte

Monique Brûlotte is an accomplished professional with extensive experience in customer insights, business intelligence, and marketing research. Currently serving as the Director of Customer Insights at Reitmans Canada Ltée/Ltd since November 2017, Monique leads the Customer Insights Team across five RCL brands. Prior to this role, Monique held various positions including Customer Experience Coach at Air Transat, where three significant Customer Experience Trackers were implemented, and Strategist at SOQUIJ, focusing on marketing strategies and product innovations. Monique's tenure at Yellow Pages Group included leadership in business intelligence and marketing research, while earlier experience encompasses a deep understanding of telecommunications during time at Cossette - Impact Research, and roles in marketing and public relations at Accenture and Weber Shandwick. Monique holds a Master’s degree in Business Administration with a focus on Marketing and a Bachelor’s degree in Business Administration from Université de Sherbrooke.