Karen G. possesses extensive experience in management and customer service across various industries. Currently serving as the Call Center Manager at Reliable Heating & Air since July 2023, Karen previously held roles such as Training Leader HRO & Healthcare US - BPO at Hexaware Technologies and Manager of Customer Success at RentPath. Additional experience includes positions as Senior Manager at McCalla Raymer Leibert Pierce, LLC, Help Desk General Manager at TMX Finance, and Large Market Manager at E*TRADE Financial. Karen also served as Manager of the Solution Center at ADP and General Manager/Area Director at Marriott International. Educational qualifications include a Bachelor of Science in Business Administration from the University of Central Florida and an Associate of Arts from Florida State University.
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