Alessa Addae

Alessa Addae, DIA, is an experienced project manager currently leading implementation projects at Afficiency, where responsibilities include managing partner relationships, providing expert advice on integration issues, and serving as the primary contact for distributor and insurance carrier partners. Prior to this role, Alessa served as a Client Implementation Manager at Reliance Matrix, supporting the post-sale implementation of Employee Benefits products, and held various positions at Equitable, including Sr. Lead Associate in the Client On-Boarding Group Insurance, focusing on the implementation of Employee Benefits lines. Previous experience at Lincoln Financial Group included roles as a Contract Analyst and Appeals Specialist, highlighting strong analytical and communication skills in the Employee Benefits sector. Alessa began the career as President’s Executive Assistant at Alaska Pacific Insurance Company and has a strong foundational background in customer service and insurance policy interpretation.