The primary role of the Admin Assistant/Medical Receptionist is to perform administrative and office support duties as assigned, in order to facilitate the efficient operation of the company.
DUTIES AND RESPONSIBILITIES:
- Answer and direct calls.
- Check patients in.
- Collect and post copayments, deductibles and/or coinsurance in clinic.
- Input new patients in the system.
- Check and ensure that progress notes are input in system by end of every day.
- Assist with intake process as needed and assigned to include but not limited to following up on orders, calls, updating boards, communicating with therapists.
- Assist with translations and scheduling.
- Assists in maintenance of electronic and hard copy filing.
- Assist with insurance verification.
- Fill and maintain patients’ medical information.
- May occasionally perform medical biller duties such as running weekly reports, following up with insurance companies, ICD 9 & CPT coding, auditing charges, medical billing, handling pre-authorizations & referrals.
- Perform other duties as assigned by administrator, alternate administrator and/or office.