Jessica Donado Giraldo

Jessica Donado Giraldo has a diverse range of work experience. Jessica started their career in 2016 as a Customer Service Representative at Sitel, where they connected with clients to handle complaints and provide information about the company's products and services. Jessica then worked as a Human Resources Recruiter at Activos Colombia, where they crafted job descriptions, posted openings using social media marketing skills, and provided employment recruiting services.

In 2019, they worked as an Institutional Sales representative at Cencosud S.A. In 2020, they joined Teleperformance as a Customer Service Attendant, responsible for ensuring high customer satisfaction and maximizing company profits.

In 2021, they took on the role of Administrative Assistant at Virtual Emily. At the same time, they were also a Project Manager at Wendt Partners, leading the execution, monitoring, and closing of projects.

In 2022, Jessica became a Communication Analyst and Marketing Assistant at Teleperformance, where they utilized their skills in communication and marketing.

Most recently, in 2023, they joined Remedy Product Studio as a Sales and Marketing Associate.

Jessica Donado Giraldo pursued their education starting in 2014 at the Pontificia Universidad Javeriana. Jessica completed their studies in 2020 and obtained a degree in Social Coordinator with a specialization in Organizational Leadership. In 2023, they enrolled at EUDE Business School to further enhance their knowledge in Digital Marketing and Customer Support. Unfortunately, there is no specific end year mentioned for this program. Prior to their university studies, Jessica obtained their High School Diploma from Morton Ranch High School. Additionally, they attended Santa Fe High School, where they focused on Junior High/Intermediate/Middle School Education and Teaching, although specific start and end years are not provided.

Jessica also holds certifications to complement their education. In April 2021, they obtained the Hubspot Agency Partner Certification from HubSpot. More recently, in February 2023, they acquired the HubSpot Sales Software certification from HubSpot Academy.