Alexis John dela Cruz

Alexis John Dela Cruz is an experienced professional in workforce management with a robust background in team management, risk and fraud mitigation, and compliance. Currently serving as a Senior Workforce Manager at Remitly since October 2017, Alexis has held various managerial roles focusing on fraud, risk, and compliance, as well as real-time management and capacity planning. Prior experience includes positions at TaskUs Philippines, Convergys, and UnitedHealth Group, where responsibilities encompassed scheduling, capacity planning, and real-time analysis. Alexis holds a Bachelor of Science degree in Psychology from Far Eastern University, completed in 2011.