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Angie D.

Head of Customer Contact at Rentalcars.com

Angie D. has extensive work experience in the customer contact and operations management fields. Angie began their career at BSS in 2003, starting as a Team Manager and eventually progressing to become a Senior Operations Manager. From November 2014 to April 2015, they served as the Head of Operational Client Delivery, overseeing the successful delivery of services to clients. Angie then moved on to become the Head of Contact Centres for BSS from April 2015 to August 2015. After leaving BSS, they joined Rentalcars.com in September 2015 as the Customer Contact Manager (Projects), where they are responsible for managing various projects aimed at improving efficiencies and identifying innovation opportunities in a large-scale multilingual contact centre operation. In April 2016, they were further promoted to the role of Head of Customer Contact at Rentalcars.com.

Angie D. attended Teesside High School from 1980 to 1983. No further information regarding any degree or field of study is provided.

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Previous companies

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Timeline

  • Head of Customer Contact

    April, 2016 - present

  • Customer Contact Manager (Projects)

    September, 2015

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