Dario Diana has a diverse range of work experience in different industries. Dario started their career in the hospitality industry, working as a Receptionist, Reservation Agent, and later as a Front Office Manager at Costantinopoli 104 Boutique Luxury Hotel****s. Dario was responsible for handling customer assistance, complaints, check-in and check-out procedures, as well as managing reservations and sales partnerships.
Dario then transitioned into customer service and technical support roles. Dario worked as a Technical Support Advisor at Sellbytel, providing assistance for Apple Care. Dario also worked as a Technical Support Agent for the Philips Project at Sitel Iberica.
In 2012, Dario joined Ricoh España SLU as a Financial & Back Office Administrator. Dario managed contract and logistics services, as well as data governance tasks.
Dario's career then took him to Google, where they worked as a Field Operations Associate. Dario collected and analyzed geolocation data to improve Google Maps' functionality, and also coordinated logistical operations within the team.
Dario later worked as a Key Account Manager at Vreasy, where they managed client accounts.
In 2017, Dario joined Privalia as part of their Customer Service team, providing support to customers.
Most recently, Dario has been working at Rentals United as a Client Support Specialist, although specific details about this role are not provided.
Dario Diana holds a Bachelor's Degree in "Business Management with Tourism" from the University of Naples 'Parthenope' within the Faculty of Economics. Prior to this, they completed their education at the Commercial Institute "F. Galiani" where they obtained a Diploma as an Accountant and Bookkeeper. In addition to their formal education, Dario has acquired several certifications to enhance their skills and knowledge. These include a Diploma in English Language "Second Level Course" from "The British Council", a Certificate of Spanish Language "Pre-intermediate Level Course" from "Ama l’Italiano" Culture Center, a Certificate of Professional Qualification Post-Diploma as an "Expert in Tourists Reception" from Regione Campania / FORM.IT Formazione Italiana, a Certificate of Professional Qualification Post-Diploma as a "Telematic Operator" from EFOPAS, Ente di Formazione Professionale "Arti e Scienze," a Certification of English language "Intermediate Level" from "New Europe" Academic facility, and Certifications of Formative Internship as a Receptionist from Holiday Inn **** and Hotel Iaccarino ****.
December, 2018 - present