Rentokil Initial
Tracy Boswell is an experienced professional with a diverse background in customer support and complaint management. As a Complaints Manager at Lloyds Banking Group since November 2019, Tracy oversees complaint resolution processes. Concurrently, Tracy has served as ServiceDesk Team Leader at Bromford since December 2017, and as Customer Support Team Lead at Anchor Computer Systems Ltd since May 2016. From February 2007, Tracy worked at Rentokil Initial as a Global ServiceNow System Administrator, contributing to the global implementation of the ServiceNow incident management tool. Previous roles also include Change & Problem Analyst and 1st Line Team Leader at Rentokil Initial, as well as positions at Bromford Housing Group.
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Rentokil Initial
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Rentokil Initial plc employs 44,500 people across 83 countries - offering the experience and expertise of a multi-national organisation, whilst delivering services with the agility and characteristics of a local business.