Jonathan Trail is an experienced professional in the field of customer success and services. Jonathan has held various leadership roles in companies like Replicant, Gladly, Inc., Qubole, NICE Systems, and Merced Systems. Jonathan has a strong background in managing customer success programs, implementation, training, and support services. With a background in Mechanical Engineering and Nuclear Engineering, Jonathan has successfully led teams, built capabilities, and driven business growth throughout their career.
December, 2020 - present