Matt Iverson

Matt Iverson is a seasoned professional with extensive experience in customer success, support, and professional services across multiple industries. Currently serving as the Director of Customer Success, Support, and Professional Services at RepSpark since January 2023, Iverson previously held the position of Director of Customer Success for North America at Linnworks, where responsibilities included global leadership in customer success and implementation of strategies that significantly reduced churn and exceeded retention targets. Iverson has also played key roles in client support and operational management at Ascentis, Optum, and Digital River, leading teams of various sizes, optimizing support models, and transforming service organizations into consulting powerhouses. With a Bachelor's Degree in Organizational Management from Gustavus Adolphus College, Iverson's career reflects a strong focus on client service, team development, and strategic leadership.