Ashley Matthews has a diverse work experience in the insurance industry. Ashley is currently working as a Senior Claims Analyst at Reserv since November 2022. Prior to this, they worked as an Account Executive at Crawford & Company from May 2021 to November 2022. Ashley also served as a Senior Claims Executive at Bridge Insurance Brokers Limited from January 2020 to May 2021, specializing in corporate property owner's insurances. Ashley was a Claims Negotiator at Aspen Risk Management Ltd from November 2018 to January 2020, handling cross class commercial insurance claims. Ashley worked for RSA from June 2014 to November 2018, where they held roles as a Technical Claims File Reviewer, EL/PL Claims Handler, and Commercial Motor Claims Handler. Ashley started their career at Jelf in August 2009, holding positions such as Business Support (General Insurance) and Corporate Accounts Administrator (Healthcare) until March 2014.
Ashley Matthews's education history begins in 2000 when they attended Mount Lourdes Grammar School in Enniskillen. After completing their schooling in 2005, Ashley went on to study Psychology at Queen's University Belfast from 2005 to 2006, although their degree name is not provided.
In addition to their formal education, Ashley has obtained several certifications throughout their career. These certifications include "Lean Six Sigma Foundations," "Being an Effective Team Member," "Leading and Motivating People with Different Personalities," "Operations Management Foundations," "Three Tips for Dealing with Deception in Negotiations," "5 Ways to Control Your Time," "Communicating with Confidence," "How to Be Both Assertive and Likable," "Strategic Thinking," and "Understanding the Impact of Deepfake Videos." These certifications were obtained from LinkedIn, with the most recent obtained in 2022.
Furthermore, Ashley has also earned the "Dip CILA" certification from The Chartered Institute of Loss Adjusters in 2019, the "Dip CII" certification from the Chartered Insurance Institute in 2018, and the "NCFE level 2 Certificate in Principles of Team Leading" from NCFE in 2018.
November, 2022 - present