Tina Honore'-McGaskey is a seasoned professional in customer experience management with extensive experience at Trend Micro, where current responsibilities as Sr. Manager of the Customer Experience Team include leading and coaching team members, overseeing client issue resolution, and driving customer satisfaction and retention. Tina has also served as Director of Diversity and Inclusion for Girls in Tech - Dallas, promoting women's advancement in technology. Previous roles include Customer Service Manager at XO Communications, Engagement Manager at Cisco Systems, and Project Support Analyst at Alcatel-Lucent Enterprise. Tina holds a Bachelor’s degree in Business from the University of Redlands.
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