Marcelo Dias

Marcelo Dias de Araujo Ferreira is a Customer Success Manager at Floki since May 2022, overseeing a portfolio of 200 clients in a SaaS startup. Previously, Marcelo held roles at Conube as an Especialista em integração, Oitchau as Onboarding Team Leader, and a Customer Success Manager at a Stealth Startup. At OYO Brasil, Marcelo advanced from Account Executive to Business Development Manager, achieving significant results in guest satisfaction and team management. Early experience includes a Corporate Trainee position at Grupo Avenida and sales roles at Matueté and AIESEC, coupled with an internship in HR at TAM. Marcelo holds a degree in Economics from USP and a postgraduate degree in Business Strategy from Saint Paul Escola de Negócios, along with a focus on Social Entrepreneurship from YIP.