Kristina Lake-Acosta is a Product Support Specialist at Results Direct, with extensive experience in client success and account management. Previous roles include Client Success Manager at Gubagoo, where Kristina managed over 100 accounts across the US and Canada, and Client Retention Specialist at GalliumGroup, Inc., focusing on maintaining client relationships. Kristina's earlier experience includes positions in visual merchandising and customer service at Ballard Designs and Gap, as well as caregiving and sales roles at Impact Solutions and LCG LLC. Kristina holds a Bachelor of Business Administration from Kennesaw State University, specializing in Business, Management, Marketing, and Related Support Services.