Diana Legaspi is an experienced Operations Manager with over 12 years in the BPO industry, currently working at The Results Companies since October 2018. Diana's career includes significant roles at FIS, where management responsibilities encompassed the Sprint General Care account, and prior positions at Xerox Metro Document Center, Concentrix, and APAC Customer Service Inc, demonstrating a strong background in team leadership and customer service. Diana's educational qualifications include a Bachelor of Arts in Mass Communication/Media Studies from Centro Escolar University and studies at San Sebastian College - Recoletos de Manila. Known for being goal-oriented, innovative, and results-driven, Diana consistently focuses on efficiency and competitive performance.
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