Garvinne Quevedo

Garvinne Quevedo is a seasoned workforce management professional with extensive experience in planning, forecasting, and scheduling within the call center industry. Currently serving as a WFM Resource Planning Analyst at ResultsCX since August 2022, Garvinne has held various roles including Sr. Workforce Planner at Alorica Philippines, Inc., and Workforce Planner at Conduent. With a background in digital marketing from Google and experience in capacity planning at Citigroup, Garvinne has demonstrated expertise in optimizing workforce operations. A freelance voice artist since 2013, Garvinne holds a Bachelor of Arts in Organizational Communication from the University of the Philippines, completed in 1999.