Sonia Bhatia

Sonia Bhatia is a seasoned professional with extensive experience in customer experience management and sales, currently serving as the National Key Account Manager at resvu since May 2021. Prior to this role, Sonia held positions including Customer Operations Manager at TRG Transport Solutions and Business Manager for Customer Experience and Growth at Real Property Matters Australia Pty Ltd. Notably, Sonia has contributed to customer experience transformation in the pharmaceutical sector while working as an Independent Customer Experience Consultant. With a strong background in customer service from British Airways and experience in marketing and guest relations, Sonia has developed a comprehensive skill set that encompasses customer satisfaction, team leadership, and process improvement, supported by a Bachelor of Engineering in Electronics Engineering from Thadomal Shahani Engineering College.