Vishal Bheda

Vishal Bheda is a seasoned technical professional with extensive experience in customer support and software engineering. Currently serving as Technical Customer Service Manager at Retail Insight, Vishal manages client support and fosters relationships with operational teams. Prior experience includes over 16 years at Manhattan Associates, where Vishal held various roles including Principal Support Consultant and Support Manager, overseeing client interactions and technical issue resolution for notable clients such as Coles Group and VISA Logistics. Vishal has a strong background in software development, having worked on Transportation Management Systems and other supply chain solutions for major global brands. Educational credentials include a Master of Computer Applications from BIT Mesra and a Bachelor of Science from the University of Rajasthan.