Sarah P.

Sarah P. has a diverse work experience spanning several industries. Sarah is currently the Director of Client Success at Returnalyze, a returns analytics company. In this role, they are responsible for helping retailers reduce return rates and improve customer satisfaction.

Prior to their current position, Sarah worked as a Personal Injury Protection (PIP) Client Service Manager at GED LAWYERS, LLP. Sarah oversaw the PIP pre-litigation client service and operation teams, managed new client onboarding and retention, and recovered financial benefits for clients.

Sarah also served as the Director of Customer Experience | Retail Marketing at Boston Proper, a women's fashion company focused on e-commerce and catalog sales. Sarah led remote and headquarters teams, ensuring a consistent and trusted customer experience.

At Conversant, a digital marketing company, Sarah held multiple roles. As Operations Director, Client Service | Digital Marketing, they focused on developing efficient tools and processes. Sarah also served as an Account Director, overseeing personalized digital marketing solutions for clients. Additionally, Sarah worked as a Sr. Account Manager, where they executed and optimized digital campaigns.

Early in their career, Sarah worked at Draftfcb, a global advertising agency, in various roles from Sr. Account Executive to Account Supervisor to Management Director.

Sarah P. has a Bachelor of Fine Arts (BFA) degree from the State University of New York at Fredonia. Sarah also holds a Master of Business Administration (MBA) from the Lake Forest Graduate School of Management. Additionally, Sarah P. has completed a program in Holistic Health Coaching with a General focus at the Institute for Integrative Nutrition.