Amanda Bonk

Salesforce Business Analyst at Revel Systems

Amanda Bonk has over 10 years of work experience in various roles. Amanda currently works at Revel Systems as a Salesforce Business Analyst, where they lead meetings to determine business processes and system requirements. Amanda also performs testing of configured systems and solutions.

Prior to their current role, Amanda worked at CINC for 7 years. Amanda started as a Tier 1 Tech Support, providing support to software clients through phone calls, online chats, and service request tickets. Amanda then became a Success Partner, serving as the primary point of contact for over 140 clients and acting as a trusted advisor to drive product adoption and client satisfaction. Lastly, they became a Senior Onboarding/MLS Manager, where they assisted clients with MLS compliance and ensured open communication for client success.

Before CINC, Amanda worked as an Installation/Production Coordinator at Jasper Contractors. Amanda also had experience as a Business Administrator/Legal Assistant at a Personal Injuries Law Firm and as an Executive Assistant to the General Manager and Teams Director at Ninth Inning Baseball.

Overall, Amanda has demonstrated their expertise in business analysis, client management, and technical support throughout their career.

Amanda Bonk completed their Bachelor of Business Administration (B.B.A.) degree in Marketing from The University of Alabama, where they studied from 2008 to 2012.

Links

Timeline

  • Salesforce Business Analyst

    June, 2022 - present