Dyshawn Bailey

Dyshawn Bailey is currently the Customer Experience Team Lead at Revel. Prior to this, they worked as a Customer Experience Fellowship at KindWork, where they learned technical skills such as Zendesk, Intercom, Slack, macOS, and Google Suite Certification. They also strengthened key professional skills such as giving and receiving feedback, handling challenging customers, and effective workplace communication. Before KindWork, Dyshawn worked as a Stock & Store Associate at Bj'sWholesale, where they were responsible for maintaining cleanliness and organization on the sales floor. They were also trained to assist customers in the Deli department and provided excellent customer service. Dyshawn regularly exceeded maintenance request timelines and identified ways to make everyday processes more efficient.

Dyshawn Bailey has a degree in Liberal Arts and Sciences/Liberal Studies from CUNY York College. They also have certification from KindWork in KindWork Customer Experience Fellowship and Google in Google Cloud Certified - G Suite.

Dyshawn Bailey works with Jocelyn J. - Manager of Customer Experience, Cindy L. - Customer Support Specialist, and Max Sirlin - Customer Experience Team Lead. Their manager is Veronica Hendrix, Head of Customer Experience.