Andrea S.

Andrea S. has three years of work experience in customer service and technical support. From 2018 to 2021, they worked at Western Union as a Technical Support Specialist Tier 1 and TECHNICAL SUPPORT TIER 2. Her daily duties included solving tickets, handling customer inquiries, troubleshooting software and hardware, and documenting procedures. In 2021, they began working at BIGO as a Customer Support Specialist. Her daily duties include providing written customer service, event planning, and support to the marketing team. Currently, Andrea S. is employed at Rever, Inc. as a Customer Support Specialist.

Andrea S. graduated from UAM Universidad Autónoma Metropolitana in 2018 with a Bachelor's degree in Biology, having started their studies in 2013.